Returns & Exchanges

At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused products in their original packaging. Whether you need a different design or a full refund, our team is here to ensure a seamless experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive your unique Return Authorization.

• 2.
  Prepare Your Package

  Securely pack your items in their original BURGA packaging to ensure they remain protected and scratch-free during transit.

• 3.
  Ship It Back

  Affix the provided shipping label or use your preferred carrier to send the package back to our international fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.